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Important Information & Policies

The Project Ink studio resides in the Sunset Office Building at 9900 SW Wilshire Street, Suite 190 in Portland, Oregon. Lot parking is available during business hours for no additional fee. Although the parking lot is large, other businesses use it, so please give yourself 5-7 minutes to find a spot.

This site has a comfortable, climate-controlled waiting area for use before appointments. There will be no need to wait outside. The door to Suite 190 says Health & Beauty Aesthetics, LLC. My name will be on the glass to the left of the door. Like any other health and beauty building these days, masks are suggested for any service that doesn’t require work around your mouth, especially during the peak Cold/Flu/COVID season. I thoroughly sterilize my room between services for everyone’s safety.

Pre-Appointment Considerations

Some services are fairly quick. However, others are scheduled for hours at a time. It’s good to hydrate well, but please drastically cut down on any liquids 1-2 hours prior to arriving and use the bathroom before enjoying longer services such as eyelash extensions.

Cancellation, Rescheduling, and No-Show Policies

You may cancel or reschedule your appointment at any time (subject to availability). However, please be aware that:

• you will be charged 100% of your service price if you do not show up for your scheduled appointment (a no-call/no-show), or if you same-day cancel a service
• you will be charged 50% of your service price if you cancel or reschedule your appointment within two (2) business days of the date it was originally scheduled to occur
• services must be canceled or rescheduled at least two (2) business days before your original appointment date in order to avoid being charged a fee
• cancellation, rescheduling, and no-show fees are nonrefundable and will not be credited toward any future service with Project Ink

I greatly dislike assessing these fees, so please contact me to let me know as soon as you know you can’t make your appointment. That allows me to help you reschedule for a better time, so you can enjoy your service as intended.

Any Questions?

If you have additional questions or need clarification on any of my policies, please contact me so I can give you the information you need.

Again, thank you for scheduling a service with me at Project Ink. I can’t wait to work with you.